Privacy Policy
At DunyaVisa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in various ways, including when you fill out forms, contact us, or use our services.
Personal Information
The personal information we may collect includes, but is not limited to:
- Full name
- Email address
- Phone number / WhatsApp number
- Nationality
- Visa-related details you voluntarily provide
- Any information submitted through contact or consultation forms
Non-Personal Information
We may automatically collect non-personal information such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website URLs
This information is used for analytics and website improvement purposes.
2. How We Use Your Information
We use the information we collect for purposes including:
- Responding to inquiries and consultation requests
- Providing visa consultation and related services
- Communicating with you regarding your application or request
- Improving our website, services, and user experience
- Sending important updates or service-related information
- Ensuring compliance with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our website or delivering services
- When required by law, regulation, or legal process
- To protect our rights, safety, or property
Any third parties we work with are required to maintain the confidentiality of your information.
4. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
Cookies help us:
- Understand user behavior
- Improve website performance
- Customize content
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
6. Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the privacy practices, content, or security of those external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
7. Visa Application Disclaimer
DunyaVisa provides visa consultation and documentation support services only. Visa approval decisions are made solely by embassies, consulates, and immigration authorities. Submission of information through our website does not guarantee visa approval.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for data processing
- Request information about how your data is used
To exercise these rights, please contact us using the details provided below.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us through our Contact Us page or by using the communication details provided on our website.